Information collected through the website
The contact form collects your name, email address and message. Telephone number and site postcode are optional. Please avoid sensitive personal information, passwords, payment details and confidential business records.
Cloudflare, a website hosting and security service, may process technical and security logs, including IP addresses, browser details, requests and security events, to deliver and protect the website.
How enquiry information is used
Our legitimate interests are responding to requested business enquiries, assessing the requirements you describe, maintaining related correspondence and protecting the website. Enquiry details are recorded in Doxa, an internal enquiry system, for handling and review.
We would ask for your agreement before sharing your enquiry with a contractor. Sending the form does not authorise that sharing.
Supporting services and overseas processing
Supporting services include Google Cloud for hosting the enquiry form service, Cloudflare for website hosting, delivery and security, SMTP2GO for email delivery and Google Workspace for email correspondence.
Some providers may process data outside the UK, governed by contractual safeguards and applicable transfer mechanisms.
Keeping enquiry information
Enquiry details and correspondence are kept while relevant to your enquiry, our relationship or legal requirements. The period depends on those needs rather than a fixed retention period.
Cookies and fonts
The website has no analytics integration or analytics cookies. Cloudflare may use essential security cookies. Fonts are self-hosted.
Your rights and privacy questions
Depending on your circumstances and applicable legal requirements, you may request access, correction, erasure or restriction of your information, or object to its processing.
Send a request through our contact form, providing enough information to identify the enquiry concerned.
You can also complain to the Information Commissioner’s Office, the UK data protection regulator, through its complaints page (ico.org.uk).